7-Eleven at 7051 S Murphy Rd, Garland

Reviews

• Natasha Lee

  May 22, 2018
  ★ ☆ ☆ ☆ ☆
  Is there a negative rating available? The two ladies that work there have the worst attitudes ever. This is the second time that I have been in there receiving the treatment that I have. The first time, the water products were not placed correctly along with the corresponding price tag. So as I saw a deal, I picked up my two water bottles and headed to the cash register. As she rung up the water, the price was not matching so I confronted her and she told me that it didn't matter and I had to pay the price that it rung up to be. So I decided not to buy it and left. Today, I decided to give the 7-Eleven a second chance. As I walked in, I noticed it was the same lady working. The 7-Eleven was having a promotion on water and so again, I decided to purchase it this time. As she rung my water, coffee and parfait, I wanted to confirm that I was receiving the promotion since something like this had happened to me before. She snapped at me and gave me attitude by yelling at me asking if I was going to pay or not. She also yelled at me questioning if I had read the sign or not. How could you give a customer that kind of attitude? If you do not want to work, then you should not come to work. Alright, giving her the benefit of the doubt, what if she was having a bad day? If that was the case after she gave me lip the first time and I had called her on it, she should have apologized and explained to me in a better manner that once the products are rung up the promotion will fall automatically into place. Instead she kept giving me attitude and kept yelling at me whether I was going to pay or not. As a paying customer, this really affects whether or not I am going back to this place or not. The store manager really needs to check on the workers and figure out if they are fit for the job or not. If only there were negative ratings available there would be. Just expect not to get any customer service here.

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